Shipping Information


*Please Note: Canada Post has been experiencing delays due to COVID-19 safety measures. As well, we have reduced our shop to a once weekly shipping schedule. Please expect some delays with your order and contact us if you have any concerns or need assistance.

We use Canada Post expedited (tracked) mail with up to $100 insurance coverage for all parcels sent to Canadian or US customers. Rates to Canada and the United States of America are set up by parcel weight rates already programmed into our shopping cart platform. A rate will be determined by the destination, size and weight of the parcel and applied to your total when you check out. If you are concerned the rate may not be correct, or would like to request additional features (signature, additional insurance or priority service) please contact us for assistance.

Get More Yarn to Save on Shipping!

We are offering free shipping within Canada and the Continental United States when you spend over $200 on regular priced yarns and fibres before tax.

International Customers

We are happy to ship anywhere in the world and welcome you to the Subculture Yarn family! Unfortunately due to the complex pricing structure of international mail, we will prepare a custom shipping quote for each order, to make sure we capture the accurate cost and service options. While we cannot extend free shipping to our international customers, we will provide a $20 CAD shipping discount to all orders when over $150 CAD is spent on regularly priced yarn and fibres. Please contact us for a manual invoice and shipping quote.

Please note customs clearances are taking far longer due to COVID-19 safety precautions.

Canada Post Shipping Notifications

When we create your shipment, we will provide Canada Post with your email address for the purposes of sending you timely shipping updates and notifications. Canada Post should not retain or use your email address for any reason nor should you be added to any mailing list. If you prefer not to have your email address provided to Canada Post for shipment tracking updates, please let us know!